“I wanted to take a moment and write to you about Kathleen Jackson’s performance as Attain’s Client Advocate. Kathleen has been a great asset to our team. She is knowledgeable, professional, well-spoken and effective. She has addressed every issue we have sent to her and she has done so quickly and proficiently. I know when I forward her an email from a very frustrated employee she will handle the situation with care and efficiency. Recently, Kathleen assisted in reaching out to an employee who was in need of much assistance. It was a very delicate matter and I know it affected Kathleen. Still, Kathleen handled the situation very well. I enjoy working with Kathleen - she is very reliable. I thank her very much for her efforts and want you and mostly Kathleen to know they are recognized and appreciated.”