Staff Directory

Frances Singer

Senior Client Service Associate

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Phone: 301-581-7364

Frances Singer is the Senior Client Service Associate for the Private Client Services team. In her role, Frances has oversight of new business implementation activities. She is responsible for determining requirements, program management, and issue resolution between parties involved in transactions. Additionally, Frances is also involved in post-sales client maintenance and communication, management of investment changes and account feature implementations, year-end tax season support, information inquiries, and online access enrollment.

Frances was formerly a Senior Product Manager for MCI Telecommunications. Over a 15-year period her responsibilities encompassed the assessment of market opportunities, product definition, people and technical systems development requirements, and field rollout/implementation of telecommunication products addressing the national, midsize and small business segments. She was responsible for $1 billion per year in revenue stream per product, and worked with partners in Canada, Mexico, Europe, and Asia.

A native of Washington, D.C., Frances earned her bachelor’s degree in finance.